[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section css=”.vc_custom_1575628596294{background: #000000 url(https:\/\/itravelsolution.com\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row css=”.vc_custom_1575628601317{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(255,0,85,0.92) !important;*background-color: rgb(255,0,85) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”What Are You Looking For?” font_container=”tag:h1|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.” font_container=”tag:div|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][vc_wp_search el_class=”faq”][vc_empty_space height=”30px”][vc_custom_heading text=”” font_container=”tag:div|font_size:14px|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\r\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1575628605945{padding-top: 80px !important;padding-bottom: 20px !important;}”][vc_column][vc_custom_heading text=”Top 10 Most Popular FAQs” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”60px”][vc_row_inner][vc_column_inner width=”1\/2″][vc_toggle title=”What exactly are Managed IT Services?”]Simply put, iTraval Solution Managed OTT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and OTT staffing needs. It also means iTravel Solution acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.[\/vc_toggle][vc_toggle title=”What is cloud backup?”]Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is hosted under AWS. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.[\/vc_toggle][vc_toggle title=”How Long is a Managed Services Contract For?”]<\/p>\n
[\/vc_toggle][vc_toggle title=”What should I do before I call for help?”]When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to restart the router to reset the network connection due to internet connection problem, and possibly resolve the problem.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_toggle title=”What does having Managed OTT Service cost?”]Our service model uses a fixed monthly or yearly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed OTT Services will cover maintenance and support for every component of your OTT, providing you with peace of mind and the ability to accurately forecast your OTT maintenance costs.[\/vc_toggle][vc_toggle title=”How does a flat rate billing save me money?”]Flat-rate billing gives you the ability to budget your OTT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. iTravel Solution serves as your \u201cone stop shop\u201d for all your managed OTT services needs. And we do it all for one fixed monthly or yearly cost depends on your demand.[\/vc_toggle][vc_toggle title=”What types of systems do you support?”]We pride ourselves on being \u201cecosystem agnostic\u201d: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Google? We will support you. Need to transition from one ecosystem to another? We\u2019ll be there for you.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”30px”][vc_column_text]<\/p>\n